(Date of Last Revision: 27-09-2025)
This policy outlines the procedure for requesting a refund of fees paid to Mittal Institute. Due to the diverse nature of fees and compliance with regulatory guidelines,
all refund requests are processed individually by the Accounts Department after initial submission through the student's designated institute/department.
1.1. Regulatory Compliance: The Institute strictly adheres to the latest fee refund guidelines issued by the relevant educational statutory authorities in India (e.g., UGC, AICTE, State/Central Government notifications) for all eligible program fees.
1.2. Refund Basis: Refund eligibility, calculation, and the percentage of fees to be refunded are determined by the Type of Fee Paid and the Effective Date of Withdrawal relative to the program start date, as stipulated in the latest regulatory guidelines.
1.3. Statutory Reference: Students and parents are advised to consult the official website of the relevant governing body (e.g., UGC) and the official Institute Prospectus for the current financial year to view the mandatory graded refund structure applicable to the Tuition/Program Fees.
Certain administrative and mandatory fees are strictly non-refundable:
Application/Registration Fee: This fee is non-refundable as it covers the cost of processing the initial application, regardless of admission outcome.
Mandatory Administrative Charges: A statutory processing charge (the maximum amount permitted by the governing regulatory body) will be deducted from any eligible refundable amount.
Fees for Services Consumed: Fees for services already availed or consumed (e.g., transportation for the period used, examination fees for an exam already conducted) are non-refundable.
The refund calculation will be based on the official date of withdrawal (the "Effective Date"). The Effective Date will be the earliest of the following:
The date the student's Designated Institute Office officially receives a formal, written notice/application for withdrawal from the student/parent.
The student's last date of recorded attendance in class.
The date the student is officially suspended or expelled by the Institute.
To initiate a request for a refund, the following steps must be followed:
| Step | Actions | Concerned Authority |
|---|---|---|
| 1 | Initial Inquiry & Form Collection | The student/payer must contact their specific Institute's Designated Teacher/Guardian/Advisor or Department Office (e.g., Pharmacy Department Office, ITI Office, Education & Technology) to obtain the necessary forms and guidance. |
| 2 | Formal Submission | Submit the formal, signed Withdrawal and Refund Request Form and all required documents directly to the Designated Teacher/Guardian/Advisor/Institute Head. |
| 3 | Required Details | The request MUST clearly specify: Student Name, Course, Admission ID, Type of Fee for which a refund is sought, Exact Reason for withdrawal/cancellation, and Proof of original fee payment. |
| 4 | Internal Forwarding | The Designated Teacher/Guardian/Institute Head will verify and forward the complete request to the Central Accounts Department for processing. |
The Accounts Department will calculate the final refundable amount based on the Effective Date and the applicable regulatory guidelines.
The approved refund amount will be processed and credited to your bank account or the original payment source within 10-15 calendar days of the Central Accounts Department’s acceptance of the complete and verified refund application packet.
The refund will be credited only to the original payment source or the bank account of the student/parent who originally made the payment.
For all initial inquiries regarding the refund process, forms, and required documentation, please contact the Teacher Guardian or the Department Office of your specific institute:
| Contact Method | Details |
|---|---|
| Initial Inquiry | Your Institute's Designated Teacher Guardian/Advisor (as assigned at the start of the academic session). |
| Email (General) | info@mittalinstitute.org |